Learning Center

How to Have a Good Relationship with Your Tenant

Monday, October 30, 2017

As a property manager, it is extremely important to keep your tenant happy. Your tenant is the one who is responsible for keeping your property intact and paying you money to rent out your space.

This is not about catering to the tenants, this is about a positive relationship encouraging the tenant to stay year after year. Tenants can choose their landlords just like they choose their rental home. In order to keep a good, healthy relationship with your tenant, there are a few things you can do as a rental management service. Let's take a look at a few of them.

Be Open from the Beginning

If you're upfront and willing to discuss any issues that your tenant might have, they will definitely be happy. Before they even sign their lease, take a moment to go over every single detail with them. Doing this will prevent them from running into any surprises later on. It's also important to only make promises that you can actually keep. If you tell your tenant that you're going to get them a new stove, you need to get them a new stove. This will all help you when you have potential tenants who are looking for houses for rent. They will know you stand by your word and that you are honest.

Consider Flexibility

You may have your own set of rules for your tenants. This could include no painting of the walls, no hanging things up with nails, and no smoking. However, if you intend to have your tenant stay long-term, it might be a good idea to see if you can amend your lease allowing the tenant to make the rental property their home. Doing this will keep your tenant happy and give them a reason to stay when presented with other options of houses for rent.

Respect the Privacy of Your Tenant

One easy way to build a good relationship with your tenant is by respecting their privacy. It's understandable that you may have to make some visits to their residence, but if you let them know in advance so they can expect you, you won't be risking them thinking you're entering whenever you want.

As a property owner, it's very important to be honest and to have an open communication policy. Tenants love to have someone they can trust, come to with issues related to the property for rent, and who won't break promises.

About 63% of non-homeowners said they believed that 2017 was a good year to buy a home, but many Americans are still choosing to rent. If you withhold a good name in terms of property management, and if past tenants refer you as a local property management expert when someone they know is looking to rent a home, your chances of leasing out your houses for rent will be much higher.